Help centre / Account & team

Can't sign in?

What to check, and how to get back in.

• Make sure you're using the email address your account was created with, and that caps lock is off.
• Sub-users: use the email your account owner invited and the password you chose when you joined. If your invite link has expired, ask them for a new one.
• Still locked out? Contact support from the email address on your account and we'll get you back in.

Didn't answer it? Contact support and we'll help.